OPERATIONS & LOGISTICS

Set up fulfillment operations that speed up deliveries
Our operations component works with our technology segment to accurately and quickly deliver packages on time. As well as provide customer care throughout the buying journey.
OMNI-CHANNEL FULFILLMENT CAPABILITIES

Maximize convenience for your customers by accurately delivering highly branded packages on time across multiple channels.

SERVICES
  • High-Order Volume  Management
  • Warehousing
  • Quality Control
  • Customized Pick & Pack & Ship Processes
  • Bundling, Labeling, Relabeling
CROSS-BORDER
ORDER MANAGEMENT
Our experienced team manages orders internationally on your behalf, maximizing fraud protection, managing complex, third-party integrations with ease.
SERVICES
  • International Tax/Tariff Calculation & Settlement
  • Customs Declarations Management & Risk Reduction
  • Multi-Currency Management & Settlement Support
  • Integrated Shipper 3PLs Management & Tracking
  • Manage Cancellations & Reverse Logistics
  • Invoice and Documentation Management
CUSTOMER CARE

Make your customer’s concerns a top business priority. Our call center, email, and live chat agents are immersed in your brand from day one to provide a seamless extensions of your culture

SERVICES
  • Branded & Structured Scripts
  • Built-in Escalation Process
  • Returns Authorization Capabilities
  • Ticket-Based Resolution & Troubleshooting Tool
  • Customer-Specific History, Notes, and Contact History
  • Callback Tracking and Monitoring

READY TO GO DIGITAL?